Privacy Policy

1. Introduction

This Privacy Policy explains how BotWinkle collects, uses, and protects your personal information when you use our service. We are committed to protecting your privacy and ensuring the security of your personal data.

2. Information We Collect

We may collect the following types of information:

  • Account Information: When you register, we collect your username, email address, and optional phone number.
  • User Content: We store the queries you submit and the responses generated by our AI models.
  • Messages: We store messages you send to other users through our platform.
  • Usage Data: We collect information about how you interact with our service, including log data, device information, and IP addresses.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To process and respond to your queries
  • To facilitate communication between users
  • To send you notifications and updates
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Data Sharing and Disclosure

Important Notice About Query Visibility

All queries submitted to BotWinkle are publicly visible to the entire BotWinkle community through the Explore feature. When you submit a query, other users can view both your query and the AI-generated response on the Explore page.

We share your information in the following ways:

  • Public Content: All queries and responses are shared with the BotWinkle community and are visible to all logged-in users via the Explore banner item. This means any question you ask becomes part of the public knowledge base accessible to other users.
  • Personal Notes: Notes you create in the Notes section are private and only visible to you.
  • Messages: Messages are private between sender and recipients.
  • Third-Party Service Providers: We use third-party services to help us operate our platform (e.g., AI model providers, email services). These providers have access to your information only to perform tasks on our behalf.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

5. AI Models and Data Processing

BotWinkle uses external AI models (Google's Gemini, OpenAI's GPT-4o, and Anthropic's Claude) to process your queries. When you submit a query:

  • Your query is sent to these external AI services
  • The responses are combined to create a comprehensive answer
  • Both your query and the responses are stored in our database
  • The query and response become visible to all users through the Explore feature

These external services have their own privacy policies that govern how they handle your data.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and view your personal information
  • Update or correct your personal information
  • Request deletion of your account and associated data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking

BotWinkle uses cookies to enhance your experience, improve our service, and for security purposes. You can control cookie preferences through your browser settings.

9. Children's Privacy

BotWinkle is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Public Nature of Queries

Please be aware that all queries submitted through our main Query feature are considered public content and will be visible to all members of the BotWinkle community through the Explore feature. If you wish to keep information private, consider using the Notes feature instead, which provides private storage for your personal notes.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@botwinkle.com.

Last Updated: April 24, 2025